We help professional services firms deliver their work faster, cheaper and at better margins, by integrating AI across the whole business.
Draft this month's invoices for every project with approved hours.
Two clients are ready, drafted from approved timesheets:
Approve both.
ok · drafted in Xero · staged for your release
Reply to Sarah confirming Thursday's workshop.
Drafted on the existing thread:
Send it.
ok · sent · threaded on the original · logged
Who's away in the next fortnight?
Two people:
ok · answered from live records · nothing to approve
Send the directors last month's P&L summary.
From Xero, July actuals:
Yes — send.
ok · sent to both directors · on the log
Log yesterday's Meridian call and set the follow-up.
Ready to save:
Save it.
ok · logged · follow-up set for Thursday
What running it looks like. Every gateway action lands on a log nobody can edit, including us.
Work that could run itself still runs through inboxes, spreadsheets and copy-paste.
You know AI should be helping by now. Every week there's a new option promising it will, and no way to tell which fits your business — so nothing gets picked, and nothing gets done.
Or you buy something plausible. Six months on it sits unused, and everyone is back to doing it by hand.
You're not behind. Nobody has measured where your time actually goes — so every AI decision so far has been a guess.
Your own workspace, on your own database and your own Microsoft 365 or Google tenancy. The systems you already run, including accounting, CRM, documents, projects, tickets and email, connected to one place where your team asks questions in plain English. Answers come back grounded in your actual operational data, with access that mirrors the permissions your firm already has.
Director
"What needs my attention this week?"
Pipeline, cash and delivery status — the Monday brief writes itself.
Finance
"Prepare our monthly billing round."
Invoices drafted in Xero from approved hours. Nothing sends without a yes.
Operations
"Sort Monday's new starter."
Access requested, kit ticket raised, intro booked — each approval routed to its owner.
Sales
"Draft a proposal for the Meridian job."
Written in the firm's voice from the firm's own context, ready for review.
HR
"Approve Priya's leave request."
Balance checked, booked, cover flagged — and HR sees only the rows HR should.
New starter
"How do we handle client complaints?"
The firm's actual process, on day one — not eighteen months of asking around.
"Yeah I want to set it up in a way that all employees can work in it together and draw on the same context."
Real firms, real systems, still running. Different industries, same approach: built into how the firm already works, not bolted on beside it.
Property management
Resolves every ended management on realestate.com.au, classifies the outcome, and prices the loss using the agency's own rates.
~$1.1M in rent-roll value and commission traced to a year of lost managements in one pilot run
Lead generation
Reads each profile, judges fit against your criteria, drafts in your voice, then stops and waits for your yes.
Zero emails sent without explicit approval, by design, not policy
41 South Consulting · AI OS
A new Canberra consultancy to federal government, running its whole operation on the AI OS before the second hire arrived.
Day one: the operating system went in before the headcount did
Asset Management Associates · AI OS
Reliability and ILS engineers whose billable hours are the product. Timesheets and invoicing moved into the tools they already ran on.
Harvest retired, along with the re-keying step between hours and invoice
Every engagement runs the same three phases, so you always know where you are and what comes next.
The Systems Diagnostic finds where the ROI actually is — measured, priced, in writing — before you commit a dollar to building. We sit with your team and map how the business runs: every role, every recurring workflow, every tool already in the building. Then the evidence comes in: one-on-one interviews with the people who run the work, and Zed — our time-study agent — filling the gaps and measuring where the hours really go. Some of it only needs the right tool, set up properly.
Then we deliver the build your Diagnostics Report describes: existing software or AI systems set up properly, automations built for your measured workflows, and often the Zeroth Business OS install, because the framework makes AI across the whole business usable and expandable, on shared context with role-based access and every gateway action on an audit trail nobody can edit. Built on the tools you already use, in your business's voice, and handed over as yours. The report sets the order of what gets built first.
We stay on for the long term, keeping the system running and improving as your business changes.
If you want your business running more efficiently and you're not sure where to start, get in touch below. We'll tell you what we would build, what it would change and what it would cost.
