Who we've built for
We help businesses who know AI and automation could make them more efficient, but don’t know where to start.
Draft this month's invoices for every project with approved hours.
Two clients are ready, drafted from approved timesheets:
Approve both.
ok · drafted in Xero · staged for your release
Reply to Sarah confirming Thursday's workshop.
Drafted on the existing thread:
Send it.
ok · sent · threaded on the original · logged
Who's away in the next fortnight?
Two people:
ok · answered from live records · nothing to approve
Send the directors last month's P&L summary.
From Xero, July actuals:
Yes, send.
ok · sent to both directors · on the log
Log yesterday's Meridian call and set the follow-up.
Ready to save:
Save it.
ok · logged · follow-up set for Thursday
What running it looks like. Every gateway action is written to a log that nobody can edit, including us.
Work that could be automated still goes through inboxes, spreadsheets and copy-paste.
You know AI should be helping by now. Every week there is a new product promising it will, and no way to tell which fits your business. So nothing gets picked, and nothing gets done.
Or you buy something plausible. Six months on it sits unused, and everyone is back to doing it by hand.
You're not behind. Nobody has measured where your team's time goes, so every AI decision so far has been a guess.
Your own workspace, on your own database and your own Microsoft 365 or Google tenancy. The systems you already run, including accounting, CRM, documents, projects, tickets and email, connected to one place where your team asks questions in plain English. Answers come from your own operational data, with access that matches the permissions your business already has.
Director
"What needs my attention this week?"
Pipeline, cash and delivery status, compiled into a Monday brief.
Finance
"Prepare our monthly billing round."
Invoices drafted in Xero from approved hours. You choose whether sending waits for your yes.
Operations
"Sort Monday's new starter."
Access requested, kit ticket raised, intro booked. Each approval goes to its owner.
Sales
"Draft a proposal for the Meridian job."
Written in your voice from your own context, ready for review.
HR
"Approve Priya's leave request."
Balance checked, leave booked, cover flagged. HR sees only the records HR is permitted to see.
New starter
"How do we handle client complaints?"
Your documented process, available from the first day.
"Yeah I want to set it up in a way that all employees can work in it together and draw on the same context."
These systems were built for working businesses and are still running. The approach is the same for each one: the system is built into the way the business already works.
Retention analysis
Resolves every ended management on realestate.com.au, classifies the outcome, and prices the loss using the client's own rates.
~$1.1M in rent-roll value and commission traced to a year of lost managements in one pilot run
Lead generation
Reads each profile, judges fit against your criteria and drafts in your voice. The drafts then wait for your yes.
Zero emails sent without explicit approval, because this build was set up to wait for one
41 South Consulting · Business OS
A new Canberra consultancy to federal government, running its whole operation on the Business OS before the second hire arrived.
Day one: the operating system went in before the headcount did
Asset Management Associates · Business OS
Reliability and ILS engineers whose billable hours are the product. Timesheets and invoicing moved into the tools they already ran on.
Harvest retired, along with the re-keying step between hours and invoice
Every engagement runs the same three phases, so you always know where you are and what comes next.
We work out what your current work costs you, estimate what automating each piece would return, and build first whatever pays back the most. Every build gets an estimated price and return in writing before you decide whether to build anything. Some of it only needs the right tool, set up properly. For a business with many teams, many systems or compliance obligations, the full Systems Diagnostic, from A$3,900.
Then we deliver the builds you choose, designed with you first: existing software or AI systems set up properly, automations built for your measured workflows, and often the Zeroth Business OS install, because the framework makes AI across the whole business usable and expandable, on shared context with role-based access and every gateway action on an audit trail nobody can edit. Built on the tools you already use, in your business's voice, and handed over as yours. The build order puts the best estimated return for the price first.
An optional monthly plan that keeps everything running and builds the next items on your ranked list each month, so something new goes live as your business changes. It is quoted with your delivery engagement, against your build order.
If you want your business running more efficiently and you're not sure where to start, book a call. On the call we learn about your business and answer your questions, and if it's a fit, we agree where to start.